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“postage cost a fortune”

Written on: 06/03/2013

BE AWARE!!!! Ordered a pair ladies trainers(19;99),which were standard delivery £3:99.They arrived with a "free gift ",of a very heavy box-packaged drinking glass.The trainers were too big ,,,like a size too big .So had to return ,registered post as instructed ,also the "free gift" didnt feel obliged to keep as was returning order. The postage cost me a whopping £7;45.I sent a complaint to the customer services regarding heavy item .Next day was refunded £19;99.for the trainers .THEREFORE I HAVE MANAGED TO LOOSE £11;44 IN POSTAGE AND HAVE NO PURCHASE .Cant see where I went wrong, apart from getting involved with SPORTSDIRECT.COM .BUT AT LEAST I HAVE PLENTY OF FRIENDS TO TELL ON FACEBOOK,REVIEW PAGES ETC.

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