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“bathroom cabinet farse”

Written on: 27/02/2013 by GazLlandudno (1 review written)

Bought a Godmorgan 2 door high level bathroom cabinet from Ikea for £90 online as its not availble in shops. When it arrived I assembled it, drilled the wall and hung the cabinet and then fitted the doors which overlapped in the middle. The hinges are standard type hinges but they would not adjust using the screws available.
I called Ikea - waited 20 minutes in a cue and then the customer service person said they would send out an engineer. He arrived and had not seen this problem before - had a fiddle but he couldnt make the doors fir either. He recemmended new hinges. These arrived and didnt fit the doors. A new cabinet was delivered a week later and after assembling this one found it to be exactly the same as first time and the doors overlapped in the middle with no chance of being able to be adjusted.
I phoned Ikea and waited 30 minutes in a queue to be told that its best to have it picked up and do a refund as they probably wont be able to sent one that works. I asked for compensation due to time wasted and holes in a new wall - the customer services lady said she would also refund the delivery charge.....
Do not order one of these cabinets from Ikea - in fact dont order anything from them as if you have a problem you have to spend ages in a queue everytime to speak to someone.
I have used Ikea many times before but this issue means I wont be using them again.

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