written by Janew123 on 27/02/2013
I used this product for the first time last week. My hair is a very dark brown and i wanted to enhance my natural colour whilst getting the greys covered at the same time but was anxious that i didnt end up with black hair, so i contact L'oreal Customer services for advice. I was advised to try the 'Natural Brown No 5' shade - which i did. The result wasnt what i was expecting!!! - my hair didnt go black...but ended up with very noticeable copper tones running through it!!! yuk!! Not sure how this can be classed with being 'Natural brown', but has put me off using this shade again and have now bought the 'Darker Natural Brown' shade