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“Bad service, poor attitude”

Written on: 22/02/2013 by cycletourer (1 review written)

We received the wrong product from Tweeks Cycles. This then became our problem to resolve in terms of returning the item (& paying for postage). It's bad enough that basic mistakes like this are made, but to then take the attitude that the correct product won't be supplied until the incorrect one - that we don't even want - has arrived back at their building is not good, to say the least.

Retailing over the internet relies first on foremost on trust; hard to win and easily lost. I would never use Tweeks again and would recommend you to use Wiggle or Chain Reaction instead, who have been nothing other than excellent in my experience

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