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Written on: 21/02/2013 by TJJones27 (2 reviews written)

I ordered tickets 7 months ago for block 1 row b for my little sister she picked the seats. The event is 3 days away and all her friends got there two weeks before the event she called me upset her tickets having come they where for the justin bieber concert and as you can tell all the teenage girl love him to bits. So I called up wensdays 4 days away from the event they left a voice mail saying the seats I ordered 7months ago aren't available so they said the seller can give you block 3 row E seat 69 70 and 20% of the tickets so I looked at the seat plan it was far away from the tickets I paid £335.45 when I showed my sister she got upset and bust out crying as any justin bieber teen fan would do so I called up today which is three days away from the event and said am not happy i want 50% back as you do fan guaranty of 150% but what that is they give you 100% your money back and 50% of so that's the reason I wanted 50% off. But when you buy your tickets it states if the seller doesn't have your seat but they can provide any seat in the concert you still have to have it or money back if I got told this two weeks ago I would of got my money back and looked else where but at this its 3days away and all the good tickets have gone so I had to take there offer cause if my sister doesn't go it'll be me she's upset with. So I called again on the phone waiting costing me money again calling this company up and accept the 20% off but it wasn't 20% of my £335.45 I gave them it was 20% just for the price of the tickets This is a joke don't order from them

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