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“Wouldnt even give a 1 star - shocking Valentine's Day...”

Written on: 19/02/2013

Well a card finally turned up yesterday, it was delivered to the wrong office and building as MoonPig didn't print the whole address given to them by my partner.

They put a private message that should have been on a card with my gifts on a crappy sticky label on the back of the envelope of the card. I opened the personalised card and they printed the writing on the wrong side.

But still no gifts - flowers, balloon, chocolates etc.

Very shoddy service and still no news from the customer services team - all my partner wants is a full refund and compensation for your god awful service.

MoonPig you ruined many Valentine's Days for customers who put your trust in you to deliver a service you promoted online and on the TV, you took peoples money yet you cant deliver a service and even provide customer service support to people.

You ruined my 1st Valentine's with my partner.

I am very angry and very disappionted that you are now advertising the Mothers Day offers - get real you ballsed up Valentines - what on earth makes you think you can provide and deliver ontime for mothers day.

People want their products delivered on the day not many days later.


If this is not resolved we are taking this to Watchdog and Trading Standards.

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