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“staff were so rude”
written by Delia567 on 13/02/2013
Mt daughter tried to return something in the Harrow branch and one of the staff was rude and abrupt and upset my daughter so I called and tried to sort things out (i was slightly late returning something due to being given inaccurate information when buying). The staff member was then rude to me and gave me head Office number . After several tries to get through the staff at head office phoned the store and the store said I had been rude to them, (I was NOT!)The head office chose to believe the staff and My daughter could not exchange the item. No Wonder they are closing down!
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