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“appalling ”

Written on: 11/02/2013

i would never book On The Beach ever again, we have had nothing but trouble from them. First off they dont update there website so the flights look cheap and available, you would then book and they would call you to advise of new price or they are no longer available. Unfortunately as one of our party had there flight confirmed she was then left with a flight and the rest of us were not on!! they would not change the date for our party and then said it would cost £100 to change. That was Sunday morning and still had no confirmation of this. So 6 of us are booked while one of our party are left wondering if they are going. Since then the flights have increased when i have check. so along with paying £100 extra to change the date the longer they make me wait the higher the price goes up.

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