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“Don't buy this!”

written by thebutchers51 on 11/02/2013

I bought this baby monitor for my nephew last year and it worked for about 2 months, we have both contacted BT on numerous occasions to get it replaced, but with no joy. I am still trying to get this resolved since July 2012 (bought in April 2012 and given to my nephew, whose son was born in July 2012). I bought it new, via the internet, and was given a BT customer number to ring, (which we have both been doing), just keeps ringing and ringing, no answer, and at £1.35 per minute I think I have bought the monitor over again. To say I am angry is an understatment. When I tried calling again kept getting unavailable signal. What does that say about BT. BUT I shall keep on trying as this monitor is faulty.

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