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Written on: 10/02/2013 by Tomsturgess88 (1 review written)

Orderd a fridge freezer. Asumed delivery charge would go into the 12 month buy now pay later plan or go go out as a direct debit. But no apparently and now i have a late patement on my credit file for a 6.95 delivery charge which i could of easily paid. So with no prior warning or any attempt to get this payment Very have decided to ruin my credit file. I recieved no paper statements even though i had them set up. I could not access online statements due to a recent move and no internet. Customer service is awful no help what so ever they do not care! They would not comment when i asked them if they thought this was very small amount which a was not made aware of. I will be closing my account!!!!!!

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