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★★☆☆☆

“Only use if you are extremely struggling”

Written on: 04/02/2013 by Mark-2489 (1 review written)

Now I have been with these people for 1 and a half years. I started off trying to get a debt consolidation loan but I got declined because although all my repayments in the past were good I just didn't have much "available credit" which therefore didnt allow me to get the loan I wanted. I signed up and checked my experian credit report which showed me this information. So I closed it down thinking nothing more of it. I then get a phone call from Debt Line saying they can put all my payments into one easy amount so I thought that was pretty good. So I accepted that offer and now to that day I regret that decision.

I could still pay my bills, I wasn't really struggling so much I just wanted an easier method to pay my bills. Since that day it took them 3 months to even start paying them off and I had a substantial amount of phone calls from all of the creditors which was effecting my life style and causing a great deal of stress. During the 3 months it absolutely killed my pretty solid credit rating as I had never missed a payment on anything!

I included my overdraft in my repayment which was another big mistake as they then closed down my account and I had absolutely no money to hand to even live on, which meant I had to borrow money from people to start off with which is a great start. Still to this day I am having problems with late fees and still get the occasional call from the creditors.

When I started off this debt management, they said it would take 3 years to clear, 1 and a half years in and I still have 2 years 4 months to go until I am debt free.

The only good thing I can say about this company is when you do phone them they do seem to care and probably offer the best customer service out of all the customers out there but for there management fee of £30 a month if they didn't show good service it would be disgusting.

So to finish this up, only use this if you really cannot afford to pay your bills, if you have debts over 10,000 then don't even bother here you can go with other companys who will just rid it all off.

Enjoy life everyone you only live once!

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