written by on 02/02/2013
Low rates and low fees on their web site are just baits to hook you up. Once you submit your application, you will never hear from them again for a long long time, long after the rate lock expires. No response to any voice messages or emails. I called and left messages for status of my mortgage application every day for nearly three weeks before and after the 30-day lock. Nobody responded. After nearly three months, they came back saying the loan was approved and had to be closed within two working days. In addition, they demanded additional charges (0.25% of the loan for every 15-day after the 30-day rate lock period). No wonder there was no response within the first 30 days, and it took as long as 3 months to hear from them.
In the past 15 years, I financed/refinanced with more than 10 mortgage brokers. Absolute Mortgage Company is absolutely the worst. If you need to close a purchase with a deadline, stay away from them. There is no chance you can close with them within any reasonable time frame. Don't be fooled by the low rate they promise to you. Rest assured that you will not be able to get it unless you pay a lot of add-on fees. You will be wasting so much of your time and opportunities dealing with this company.