written by on 26/01/2013
After spending a great deal of money on a leather sofa and armchair I was more than a tad upset when I saw the back panel of the armchair looked as if it had been made by a work experience student (no offence intended).The leather seams across the back were so wavy I felt sea sick and the panel was not securely fixed at points on one side of the chair. THIS IS HOW IT LEFT THE GPLAN FACTORY! Their response? Not our problem. Enough said.