written by on 21/01/2013
I purchased a Smart CDi on a MB finance plan with the final payment due July '13. It is now on its 4th visit to the service dept, for power-loss problems due to a sensor. We spoke with customer care on 0080097777777 and came away worse for the experience, didn't even ask for vehicle reg!needless to say I will NOT be taking up the final payment option. MB has been the worst experience of my motoring life! We are affected by really bad weather, with no courtesy car available, no collect and return offered. Must end now, got to run and catch the bus.