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Written on: 07/01/2013

We reported a major rat problem in the car park at the travelodge Monmouth to environmental healt and made a complaint to head office. My new car broke down and to cut a long story short we had to be transported home fron the travelodge on a transporter the wiring had been chewed throught by the rats Travelodge say they do not own the car park it is rented so will not pay my £225 repair bill The car park was full of rubish there was poor house keeping around the hotel bins with bags of rubish by them. The staff at the hotel were helpful letting me use the phone as there was no pay phone avalible and mobile reception poor THE HOTEL WAS CLEAN BUT DECOR & FITTINGS A PAST ITS BEST

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