Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1813767

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Avoid ordering from Joules at all costs”

written by on 02/01/2013

I placed an order from Joules online on the 22nd December 2012, the following day one of my items was half price so I emailed them and no response, by the 31st December still no delivery or reply to my complaint.

I then called their Customer service number!!what a total waste of time, I was informed my order was in the picking department so I said that it was outrageous that I was being charged double for an item that I purchased 9 days ago and she responded Tough you will just have to send it back and then buy it again!! I then said I wanted to cancel my order and she said no too late you can`t, even though the order had not even been picked.

It is now the 2nd January and guess what no delivery and no response to emails. I looked them up online and the reviews are shocking, I wish I had done a little more research but we live and learn. I have to admit I will die of shock if my order actually arrives!!

Was this review helpful? 0 0