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“Very poor service”

written by on 02/01/2013

I ordered an alarm clock on the 6th of December and received a standard email saying delivery in 3 to 5 days. Tried to contact many times aftr deadline passed but only got automated reply. Their phone line was not available due to christmas demand. Fortunatley as I paid via Amazon I was able to cancel ordered. Received an email on 2nd Jan 2013 from Purelygadets saying as item is out of stock order has bee cancelled. (This was only because Amazon had stepped in to sort it out)
Thanks Purely Gadets for spoiling our christmas present for our grandson with your extremly poor service.
New years resolution
In future will read all reviews on companies before placing orders
I would stongly suggest people stay clear of this company

I later found the exact same alarm clock for £10 less and it was delivered within 5 working days. Just shows some companies can do it.

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