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“Great content, shame about the app”

Written on: 25/12/2012 by adembry (4 reviews written)

First, with newspapers you either love them or loathe them. I love the Telegraph. It has good news coverage, good features, good puzzles and good sports coverage. So, I signed up to their subscription service on their app for the digital edition. The app usability itself is great. Easy to navigate between the news stories. Obviously not as easy as flipping the pages of a real newspaper but you get far better depth of reading and article discovery than simply using their website. However, there are two real problems with the app. First, you can't view or post comments on the articles, which is one of the most enjoyable aspects of the website. The second is more serious. After having paid your subscription you'll be dogged by issues where the app refuses to recognise your subscription details and tell you to ring a freephone number. Brute force logins (i.e. logging in repeatedly with the same details several times) eventually gets the app to recognise you and log you in. However, chances are the next time you open the app it'll ask you again for login details. Poor show Telegraph. Sort this out and you'll have a great app.

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