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“Unbelievable slow”

Written on: 24/12/2012 by ghhuber (1 review written)

I have order a computer from UK Gaming Computer on the 8th December 2012 for my son as a Christmas present. It took them until the 24th December 2012 to build and test the computer. When I called I was told that it will be delivered by the 3rd January 2013 almost one (!) month after the order was placed and my money was taken out of my account. When I mentioned this fact the lapidary answer was that there was a banner which told me that they do not guarantee a deliver after the 6th December 2012. If there was such a banner, it must have been placed in an obscure position as I clearly would have not order a christmas gift if delivery of this present had not been guaranteed.

I certainly find this very bad customer service and bad business practice. Apart from the fact that I takes them an incredible long term to build a computer in comparison to other companies, the fact that they did not clearly state the fact the cut-off for a Christmas delivery was the 6th December 2012 is misleading.

I will never ever buy again from them

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