Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1807101

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“ Took my money no shipemnt , no customer service ,”

written by ed.mont.on168 on 22/12/2012

I ordered Brainwavz M4 earphones on November 9th, 2012 with FedEx Priority (1 - 5 days) shipping. But never received after 2 week, so I ask to cancel this order via their web contact form on 23 November. Never got a response.

Their web site don't even have a contact phone or email, nor the choice to revise/cancel the order. so it seems that's the only way to communicate with them regarding the order.

When I planned to file a dispute with them via Paypal, I find their email address as [email protected], so I give them another chance and email to that address for cancelling my order. But no reply again.

So I have no other choice but have to file the dispute via Paypal on the LAST DAY within the 45 days period and to claim my money back.

Conclution:
-- No customer service !
-- No reply to customer inquires via their web site or email.
-- with FedEx Priority, Not even shipping information,even after 45 days of original order.

Was this review helpful? 0 0