Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Worst Ever Buy”

Written on: 18/12/2012 by SMaria (1 review written)

I bought this machine in November 2007. 2 years ago it had a recall fault and a sensor and circuit board was replaced. Now 5 years later, it failed again and ruined all my Christmas food in the freezer. Whilst the temperature gauge on the outside says -20 for the freezer and 4 for the fridge it is not a true temperature, that is what is was set to not the temperature it actually was. I paid £250 for a new compressor to be fitted. It still didn't work. Telephoned Samsung. Not much help there. The engineer came again today and confirmed that the unit was not repairable! I need to replace it. He returned part of my money save for £65 as a "call out charge" - he was a Samsung recommended repairer. If he couldn't fix it there should have been no charge. I will NEVER buy another Samsung product. The after sales customer care is absolute rubbish.

Was this review helpful? 0 0