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Written on: 16/12/2012

Orderd goods 29th November quoted upto 4 days delivery, still havent recieved goods. Checked with my bank and they took payment on the 30th November. Have emailed company time and time again to check on delivery of my order have NOT had reply from them. Have tried to contact them by telephone no-one ever anwser's. On many emails have explained that the item is a christmas present for my daughter still NO reply. I will have one disapointed daughter on christmas day as it is now to late to get this item for her. Have never delt with a company like ths before, take your money staright away however don't recieve your goods or even take the time to get back to you with your query. Will now have to contact bank to try and retrieve my payment. NOT A HAPPY CUSTOMER, NO CUSTOMER SERVICE OVERALL RATING ZERO !!!!!!!!!!!!!!!!!!!!!!

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