Report Abuse

“PPI CLAIMS”

written by kanekane1gary on 13/12/2012

WHAT CAN I SAY.....LOTS, AND IT'S ALL BAD.

MY MORTGAGES INSURANCE CLAIM HAS BEEN A NIGHTMARE. ALL INFORMATION FOR THE LAST 3-MONTH CLAIM HAS BEEN SENT FOUR TIMES NOW AND SIX MONTHS ON, STILL NO PAYMENT.

A PHONE CALL TO THEM EXPLAINED THAT NO PAYMENT COULD BE MADE UNTIL I SIGN THEIR LETTER, WHICH APPARENTLY HAD BEEN SENT IN THE POST 1ST CLASS TWO WEEKS PRIOR TO MY CALL. A FIRST CLASS LETTER DOES NOT TAKE THIS LONG, BUT AMAZINGLY, IT ARRIVED TWO DAYS AFTER MY CALL.

ALL INFORMATION WAS SENT AGAIN AND 1 MONTH ON, STILL NOTHING.
A LETTER OF COMPLAINT WAS SENT AND NO REPLY.

ANOTHER PHONE CALL AND AMAZINGLY, IT HAD BEEN SORTED THAT SAME DAY, BUT WOULD TAKE 3 DAYS TO CLEAR.

IN THE MEAN TIME, I HAVE BEEN CONTINUALLY OVERDRAWN AND HAVE BEEN CHARGED A POUND A DAY BY THE SAME BANK AS I HAVE THE MORTGAGE WITH.

SO, THE REALITY IS, WHEN I DO FINALLY GET PAYED, THE BANK HAS EFFECTIVELY REDUCED THE FINAL FIGURE BY PENALIZING ME FOR A SITUATION THEY HAVE CREATED.

A FOOL CAN SEE THROUGH THIS LITTLE GAME AND IT IS NOTHING LESS THAN A SCAM TO HOLD ON TO MY MONEY FOR AS LONG AS POSSIBLE.

THE ONLY ADVICE I CAN GIVE IS COMPLAIN, COMPLAIN, COMPLAIN AND DON'T BACK DOWN. I HAVE BEEN LIED TO AND IGNORED. BETTER STILL, DO NOT GET INVOLVED WITH THE HALIFAX AT ALL.