Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Paid for 2 items, only 1 recieved”

Written on: 12/12/2012 by fiorellini84 (1 review written)

I paid for 2 items online and when my parcel arrived at the end of November it contained just the one. I rang customer services and they said that they deliver items together and therefore the item must be lost. I was informed that I simply needed to wait for a 'declaration' form to be sent out (supposedly first class mail),which I needed to return requesting a refund or exchange. Sounds simple enough....yet here I am writing this review as I still haven't recieved a letter within TWO WEEKS! I realise this isn't an astonishing amount of time yet there is nothing whatsoever wrong with my mail, and on principal, why should I pay for nothing? And why should I, or anyone, have to go to such lengths just to get a simple exhange or refund like many of you have found impossible to do. I have rang their PATHETIC customer services dept (and wasted god knows how much money on this as well)THREE times, simply to state that I haven't recieved this dam form. Basically I have given JD Sports £40 of my money for absolutely nothing....apart from stress! In modern times like these-when the majority of us shop online, with a company that's (apparently) estabilished as JD Sports is, the amount of complaints against JD is astonshing. But not suprising.

Was this review helpful? 0 0