written by platitudequeen on 11/12/2012
They took £900 on 3rd December and I got an email confirming the order. Now no reply to email or answer when calling company. Website also down as noticed by others. I have started a chargeback dispute with my credit card provider and am confident I will get the money back but it is a real pain.
Seems they have disappeared entirely. I don't know whether to trust people here saying their furniture has since been delivered. Sounds very strange.
Mastercard have a 30 day rule, whereby you cannot claim back money for goods not delivered for 30 days after the initial purchase. I will therefore start the claim properly on 3rd January.