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“Product great Customer Service none existent!”

Written on: 04/12/2012

The Carl Fogarty Kiddimoto balance bike was fantastic once it arrived. Ordered it on a Monday placed order with 'Why wood works' as they promise next day delivery and arrived on the Friday!- not good enough as it is ore expensive than on some sites.

My advise is to get the product elsewhere. The call centre you go through to are not helpful and don't care once the order has been received and they have taken payment.

I called and called and called and only ever received 1 phone call back when promised to investigate and get back to me.

Manager could not be contacted be staff on any of the days as the call centre staff could not get hold of her either. Communication was abysmal - AVOID !!

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