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“Major failure”

Written on: 03/12/2012 by AMan123 (1 review written)

For three years the fridge freezer was great. No problems whatsoever. Unfortunately once it has broken down it has broken down BIG TIME. The reading on the fridge freezer said the freezer was at -20 Fridge at -3, However over the course of a day or two I came to realise the fridge had stopped all cooling. After the food had been written off I turned it off and on. Suddenly the reading had changed completely. The freezer was now at 7C and Fridge 16C. I have never seen a Fridge freezer fail like this and after only 3 years. Samsung did send out an engineer for free but according to them this is not a known problem so they want to charge me over £250 for repair. I guess they would only repair things for free if they cost next to nothing to repair. Extremely disappointed.

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