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“Cannon Chesterfield is rubbish”

Written on: 28/11/2012 by Moggylover (1 review written)

The only good thing about this cooker is it's looks: everything else gradually becomes a fail!

The pan rests on the top of the cooker are poorly coated, and furthermore they slide around very easily so you have to keep lifting pans (even heavy ones) to move them around. The temperature controlability on the hob is poor as well - more like using an electric hob (which were always naff compared to gas) with just 3 positions for cooking on instead of the complete control people of my age expect from cooking on gas!

Moving further down - the oven door glass gets a lot of condensation between the two layers, the top oven door slams shut if you don't get someone to hold it for you when you take the inner glass out for cleaning.

However, when you get inside the ovens you really find out how cheap and nasty the build and design is despite this not being a bottom end cooker. There is a thermocouple (or flame safety device) which has to stay in the flame in the right position or the temperature will not go up from the lighting position. This is a small ceramic piece on a wobbly wire which then has a small spring clip that holds it to a bit of rather sharp metal. Cleaning the oven invariably moves this thermocouple, and trying to then get it back in the right place is a fiddly job in the dark (because the stupid design doesn't allow you to have the light on unless the cooker is actually alight - total ineptitude on the part of a designer - probably never cooked or cleaned an oven) and if you drop the clip there is a nice hole for it to go down and hours of fiddling to get it out! Of course, you could just buy a new clip couldn't you? Not unless you want to spend £20 on the entire thermocouple because Cannon don't supply the clip on its own despite the strong possibility that many of them will be required since the design fault in the oven is going to plague many an owner! Many people are going to end up spending £100 a time or more or having needless expensive service schemes, to get this minor fault "repaired" because the service engineers are generally not going to show you how to do it yourself!

Overall - the cooker is rubbish - very expensive rubbish and they should be totally ashamed of their design, their build quality and their customer service.

However, Indesit were ALWAYS rubbish even 40 years ago, their customer service was always rubbish as well and had I realised that they had bought the Cannon name to destroy the quality then I would never have bought the cooker. Shame, because I had a previous Cannon cooker with a rotisserie grill at the top that was wonderful and that I had 12 years from second-hand with not one iota of trouble - back in the days when Cannon were a separate entity and quality built.

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