Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Poor customer service ”

Written on: 16/11/2012 by Dorathy (1 review written)

I purchased a TV which was faulty when I opened it , I returned it to the store in Birstall Leeds and was informed they could not exchange it and I would have to get an engineers report in order to either get a refund or exchange. I contacted the engineer who could not visit for two weeks, when he did he established the set was faulty and I should return it to the store. I returned it and got an exchange, at no point did any one appologised for the I inconvenience or the fact that it had taken over two weeks to authorise a return. I did contact customer services and they were rude and unhelpful. I was out of pocket with this having to drive to the shop an additional twice 14 miles each way and the cost of the calls to contact the engineer were £4.10 p.
This is very poor customer service I'm not surprised Commet is going out of business they should have looked after there customers a lot better !!!!!

Was this review helpful? 0 0