Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Customer service is last priority”

Written on: 16/11/2012 by nessa35 (1 review written)

Over three weeks ago I have paid one year subscription via PayPal .
I am still unable to send any cards. Every time i try, a message comes up saying that i must become a full member. There is no way i can contact Jacquie Lawson.
Having to rely just on their help line, does not help the situation.
I believe that any service provider who accepts payment from the public has a duty to provide a line of communication which enables customers to raise a legitimate complaint.
As a matter of fact, it should be illegal for a service provider, who accepts payment for service, not to offer such facility.
Well. all i can say is Thank you Jacquie Lawson and please do not rely on me to recommend your service to anyone.
Also, the message regarding a delay of 4 or 5 days when paying by PayPal
should be made available prior to acceptance of payment and not just in the help file.
What a disgrace !!!!!!!!!

Was this review helpful? 0 0