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“Absolutely appalling”

Written on: 12/11/2012 by Spursgirl01 (1 review written)

I ordered a bouquet to be delivered to a lovely woman celebrating her 95th birthday. I received an email on the day of delivery telling me that it had been despatched, but on arriving at the friend's house yesterday, it transpired that the flowers had not been delivered and no card had been put through the door to say that they had tried to deliver, and worse, I hadn't been contacted to say that there was any problem with the delivery. When I spoke to M

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