written by dangermousette on 10/11/2012
The Royal Bank of Scotland (RBS) are a complete joke of a bank. I rang their business account centre three weeks ago in order to open a Business Account. They spent over 30 minutes on the phone, and then told me that a local manager would ring to finalise the process. He didn't ring.
So I rang again last week, and spend a further 25 minutes going through my details again. Again, they told me a local manager would ring to complete the process. Again I heard nothing.
So yesterday I telephoned again. After another 30 minutes on the phone (where the guy on the other end said he had had numerous complaints already that day), he promised me to email the details through to me that day. But did they turn up? No.
Cretinous excuse for a bank. I am off to Lloyds to try my luck there.