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★★☆☆☆

“Good product shame about the web site”

written by Jackycraig on 30/10/2012

AGAIN i have had problems with the Freshwater web site - such a pity as I really appreciate the filters and the previously simple way of re-ordering . However, despite being relatively clued up concerning use of the internet, I continue to have problems with a poorly thought out system. Last time I was unable to alter the number of filters ordered (unless I wanted to INCREASE the number) This time I entered the wrong password and despite requesting and receiving a new one the site REFUSED to accept it but continued to say that I was entering the wrong one.

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