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“Unbelievable Way to Treat a (New) Customer!”

Written on: 28/10/2012 by colin-smith (1 review written)

I made my first (and most definitely last) purchase from Dino Direct four weeks ago.

I ordered three USB Powered Hubs; each 5V Hub was supposed to be supplied with a Mains AC to 5V DC USB Adapter, and a USB to Power (Barrel/Jack) Connector.

I purchased these hubs to be used (powered) via USB Ports on different devices.

Instead of what I ordered, I was sent three 9V Hubs, each accompanied by a two-pin Mains AC to Power (Barrel/Jack) Connector - Not the same thing at all.

Despite the fact that I especially purchased USB Powered Hubs, Dino Direct refuse to send the items I ordered, claiming that what they sent 'have the same functionality'. Their Customer Services have also complained that 'because they are in China, it will cost a lot of money to send replacements'.

You just couldn't make it up.

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