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“My mongoose”

Written on: 25/10/2012 by Jamiebob898 (1 review written)

Right at firs I gave my bike in to the Evans cycles in Liverpool hanover street on Saturday because the frame was cracked, and they said that thy would send off punctures off to CSG of the bike, it took them till tuesday to send the pictures, since Saturday the said they will contact me and haven't, they orders the frame for Wednesday (because it's on warranty) and when I get the frame, they wantedto charge me £45 to fit the parts onto the frame then I said no because I didn't have the money, so they gave me the frame and tell me that the headset is different from the old frame so they make me buy a new headset one that fits the new frame then I get somewhere else to fit it because they were cheaper that's not the only thing I asked them to do, I asked them to look at my rear hub because the hub was loose and it didn't tighten and they done nothing about it, the Hear hub was a warranty problem, I never done it myself so I thought they could do a like for like swap or somethin like they did with my frame but the didn't even look at it, I think that is terrible staff

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