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★☆☆☆☆

“Don't use this company!”

Written on: 23/10/2012 by Finfoo (1 review written)

I applied for a in May 2012. I was not offered a suitable loan, as the only company that contacted me was Ralph Malone, who asked me to send personal documents then told me I'd need a home owner to guarantor to process my loan, not only that but the brokers fee as taken twice. I received one of these payments back via cheque. I then telephoned to ask I was unhappy with only being offered one loan that was not to to my needs. I then received a letter stating it can take up to 4 months t place me with a lender but the company was still willing to fulfil their obligations to find a lender, I then asked for a refund in July, which to receive back i had to prove my identity by sending a utility bill and a payslip. After months of waiting I telephoned and was told my refund had been issued on 29h September via cheque in the post, to which I still haven't received nor have a gotten my personal documents back. Every time I phone I get fobbed off with an email address to contact but after 4 emails I have never had a response. £69 down the drain! Wentworth loans are in my opinion a scam to get money of of people.

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