Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Best holiday company Ever !”

Written on: 21/10/2012

Jet2Holidays has been the best ever holiday company we have ever booked with . The customer service is fantastic and will go above and beyond to help you with anything .
Check in was simple with no ques (and no , we didn't check in on line) . When we got to check in , we found out there was a technical error with our jet2 plane , so another airline was filling in for them (Titan airways) . Everything was the same , flight time same , meals , seats and even jet2 staff on board , so it was virtually a jet2 flight . It actually worked in our favour because we had a lot more leg room plus tv's on the plane , which we wouldn't of had on a jet2 plane .

When we landed at Dalaman we had a rep there waiting for us with a red jet2holidays t shirt on . He was very very friendly and directed us to our coach . He stayed on the coach the whole 2 hours and took everybody into their hotel , which was brilliant . He gave everybody a envelope with contact details and such . He came and introduced himself to everybody to ask how we are and if we had any questions or any help needed .
The next morning we had a welcome meeting at 10.15 and he advised us how to get best currency rates , cheap transportation and excursions . Also gave details of departure coach pick up times .

In the hotel (green nature resort in marmaris) there was a notice board with all our reps contact details and the coach pick up times . The coach came right on time , not a minute late , and the rep came in making sure he had everybody on his list and he didn't leave until he had EVERYBODY .

Flight back was right on time , no delays , and more friendly jet2 staff . The leg room was totally fine , we had standard seats and I am over 6ft 4in and I had NO problems . Absolutely fine . Also the food on plane , the pre paid meals , was really really tasty .

In all , we LOVE everything about jet2holidays . We felt really looked after and customer service is fantastic .

Go with jet2holidays , you will not regret it !

Im Already looking on their site for next years holiday with them !

Was this review helpful? 0 0