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“Prudential Home Insurance ”

Written on: 21/10/2012

We made a claim recently and I have to say that Prudential were good. They dealt with the initial report very quickly and sent a plumber around within 24 hours followed quickly by someone to look at the damage. The insurers dealing with the property took 2 weeks to even get anyone around.
Cover was new for old and although they quibled about a few items on the whole we were very pleased with the settlement they offered and the way they handled it.

The only critisisn would be their use of a company called "Independant Inspections" who looked at the carpet. They were neither independant nor very accurate in their assessment of the quality of our carpet.

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