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“Very slow”

Written on: 18/10/2012 by n23lamb (1 review written)

I ordered a bike on Saturday which said that it was in stock and would be ready in 2-4 days. After checking on the website on Wednesday it said not yet processed so I emailed them to ask what was happening. 24 hours later I get an email back saying that the bike is not built and will be another 5-7 working days before being dispatched. This will therefore be 2 weeks from order to dispatch which is terrible especially as the bike was "in stock" on their website. Poor customer service so far and would have ordered from another website as I needed the bike for a trip in half term which I now will not have it for.

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