Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Worst customer service ever!”

Written on: 13/10/2012 by frasermacinnes (1 review written)

I'll never use them again!!.
I placed an order for a Photocondutor Unit for my laser printer, the item was in stock but would take two weeks to deliver with their free delivery, I paid extra to have the item sooner (3 to 5 days)and upgraded to express delivery & it still took a two weeks to deliver!!. Spoke to their customer services on three occasions to request a refund on the express delivery cost; was told on each occasion that this would be refunded on to my credit card - never was refunded then used their fast resopnse contact page to complain; customer services acknowleged receipt of query and that was the last I heard from them.
Delivery service for an item which was in stock - atrocious!!
Customer services - useless!!
I'll take my business back to reliable suppliers in future. In the competetive market of office supplies how can a business with consistly poor service, as borne out by the number of poor reviews, survive?

Was this review helpful? 0 0