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“Customer service is TERRIBLE! Even from the manager!”

Written on: 10/10/2012 by benmorley (1 review written)

I recently bought some converse shoes from JD for a birthday present. Having opened the shoes, it was evident that the shoes didn't fit so i went to return them to the JD in Warrington. The staff accused me of wearing the shoes but they wouldn't return them. I asked for the manager and she refused to even come down from her office. All the staff was very rude and the whole customer service aspect of this store was straight out of the door. Terrible experience! DONT USE JD EVER!

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