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“Poor customer service”

Written on: 05/10/2012

Used my 10% discount on my first order despite me returning it as it had a stain on the jacket, so they then wouldn't give me another discount on my next order even though I hadn't technically used it which I thought was a bit unfair. The helpline wasnt much help as the lady sounded on the verge of suicide. I still got charged the delivery fee even though my first order was faulty. Lots of items very overpriced as well.

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