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“First and last experience of Sainsburys online shop”

Written on: 01/10/2012

Firstly I found the website un-user friendly, it wouldn't show your discounts until you had chosen a delivery slot. My delivery arrived on time but with numberous substitutions which were much more expensive than the products I had chosen and Sainsburys do not match the offer price of the item which they were unable to provide unlike Ocado. Some items were shown as not available with no substitution and other substitutions were of no use what so ever so I refused these. I now still have to go shopping somewhere for the missing items defeats the object. I would not recommend Sainsbury's to anyone and will not be using the service again.

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