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“Fantastic Customer service”

Written on: 28/09/2012

I have had one of these for 2 years now. I am an Openreach field engineer who travels daily in small villages, large towns and Cities. This SatNav has served me pretty well, however the reason I write this is that the Item failed. I rang the help desk and the guy said it would need re-flashing, post it and they would deal. I posted it on Sunday afternoon and got it back today. (Wed) Perfect. Not Bad eh!! PS cost me 50p postage and 39p for a jiffy bag. They returned it for free.

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