Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Don't bother your stuff won't turn up!”

Written on: 21/09/2012 by acemayo (2 reviews written)

Was contacted with 3 days notice and given a friday afternoon delivery window.
As per many other's experiences the courier never showed despite the parcel being loaded on the van at 09:30 the day before. Having battled through both Woolworths and the couriers so called customer services systems, which are clearly designed to put you off, I got the unlikely explaination that the driver had had an issue with his vehicle and returned to the depot (timed at 15:52!). POETS day!
Customer Services gave me the contact number for the depot (only 2 men apparently) advising me they were open until 21:00. Guess what; recorded message stated "the depot is now closed".
Interestingly when I contacted Woolworths which is one of the companys trading under the Home Delivery Network umbrella, just think of any of the traditional catalogue companies and you'll know who to avoid, they weren't interested in why I was cancelling my order and merely offered to pass my complaint to the courier (Yodel).
Enough said!

Was this review helpful? 0 0