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“they don't support their software”

Written on: 15/09/2012 by vikingowner (1 review written)

I paid $4000.00 for my embroidery machine and the software that is required to get designs to the machine. Now that windows 7 is out Husqvarna won't support the software that I already bought for around 1300.00. I have to buy new software if I want that option. They said they only write software for the operations systems that are out at that time.. Well you know how fast operating system change!!! Buy your software today and tomorrow it may be obsolete and their answer is give us more of your money and we'll give you a different software that will run on the new operating system. Their machine are wonderful... Their support SUCKS!!

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