Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1686080

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Don't book a group travel with this company.”

written by unhappywalker on 13/09/2012

They agreed to vary the return time of some group members who wished to extend their time abroad when the leader enquired what they could do for us. They then refused to make any changes so the cost of return legs on air tickets was lost, and members found they had to buy new tickets on top. They refused to reply to e-mails - you get an automated response promising a reply in 24 hours which never comes. After heated requests for replies, eventually a telephonist explained over the phone they could do nothing to help. They sent an e-ticket for the group for the flights, and insufficient luggage labels, very late.
This group make promises to provide a service before you commit to buy, and then do not deliver the promised service.

Was this review helpful? 0 0