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“dont want to know if your item is faulty after leaving...”

Written on: 12/09/2012

Bought a Samsung TV but after 30 days the screen developed a fault, Comet manager at Preston store no help at all, was told to go away and ring the 0871 helpline, when I asked if I could leave the TV to be checked by someone was told it could be a month before it would looked at, paid a high bill to ring the comet helpline and was then put through to Samsung who were very helpful and sent an engineer out the next day to fit a new screen. FULL MARKS TO SAMSUNG, MINUS MARKS FOR COMET who dont want you in the store unless you are spending money.

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