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★☆☆☆☆

“They don't know what they're doing!”

Written on: 07/09/2012 by gillhog (1 review written)

I contacted an advisor in the Chicago office to send money to Colombia. I set up an account, my account was "activated" (although they could not get it to work online), I had to bank wire money to their account (at my expense). They do NOT do direct debit, though their website says they do. They "couldn't find" my money. Finally they find the money, but then decide that they don't do transfers to Colombia, though their websites says they do and he said they did. Now I am waiting on my money to be wired back to me (of course, I have to eat the transfer fee). They are incompetent. One week wasted.

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