written by claires2479 on 31/08/2012
I wish i'd read these reviews before sending my phone in and wasting my time. Sent my phone to them with the 'damaged' box ticked as the outer plastic screen was cracked but the LCD was not effected so was fully functioning. I get an email saying it was worth 1/3 of the original damaged price I was quoted as the LCD screen was cracked. I replied requesting further information as the LCD was not cracked it was only the outer plastic cover but they didn't bother replying so I again requested a reply some 6 hours before my 48 hours was up to reclaim it. They eventually replied merely saying they have returned the phone without even bothering to answer my questions and I would not be suprised if I receive it back coinsedently with a now cracked LCD screen. TOTAL CON WOULD NEVER EVER USE AGAIN OR RECOMMEND!!